Business Hours
M-F: 6am-6pm PST
Sat: 6am-12pm PST

877.874.3877
661.466.5334
Fax: 661.466.5333
Frequently Asked Questions by Providers:

 How long does it take to get set up to do business with Healthcare Finance Direct, LLC?

2-3 days
 Do you run my credit to set my business up?
                No
Do you run credit reports on my patients or clients?
Yes, we do a credit evaluation to help you understand the risk associated with the transaction.
Do you evaluate credit by credit score?
Our credit review is comprised of evaluating 10 factors and credit score is just one of the factors.
Can I change the terms of the contract on behalf of my patient/client?
                Yes, however the request must be in writing and be agreed upon between all parties.
How much Interest do you charge?
Healthcare Finance Direct, LLC does not charge interest. Patients/clients only pay a monthly servicing fee and a onetime enrollment fee.
Can I obtain a higher down payment then your recommendation?
Absolutely, in fact we encourage shorter terms, by the patient/client paying a higher down payment their term is lessened, offsetting risk to the provider.
How often do I get paid?
Funds are transferred to the provider, on the 10th and 25th of the month for payments received prior to these dates.
Is my money safe?
Yes, all funds that come in on behalf of your patients/clients are deposited into a Trust account for your protection.
Can Healthcare Finance Direct perform services in all 50 States?
Yes, we can do business in all states of the USA, we can also do business in Puerto Rico.
What language(s) are your documents in?
               English and Spanish
How long does it take for my patient or client to be approved?
                Credit evaluations are completed within 10 minutes from receipt of the application
Do you need Original Documents to finalize a transaction?
No, we need a faxed or scanned copy. Originals can be mail to Healthcare Finance Direct LLC, once a week.
Do you provide our office with forms and marketing information?
Yes, we will supply you with the necessary documentation and patient/client brochures to hand out to prospective patients/clients interested in Healthcare Finance Directs’ patient finance solution.
Will you train my staff how to use the Healthcare Finance Direct, LLC program?
Yes, we will train your staff and provide your office with ongoing support so you process transactions easily and smoothly.