After attempting to do in-house financing on our own, Lifestyle Lift learned the hard way about the difficulties in collecting on debt. After signing up with HFD we have seen our losses go down drastically all the while keeping our volume the same. Utilizing HFD's resources has made it a lot easier to manage all 32 of our centers activity. The staff is great and timely with all requests. Thanks for everything!
John Fawaz Treasury Manager/Director of
Consumer Financing
Lifestyle Lift
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I just wanted to let you know how things are going on our end since the implementation of your product. It is absolutely amazing!!! Although we have had an Internal Financing program for the past 10 years, we have never seen the results that we are seeing with Healthcare Finance Direct. We have increased our monthly volume and have decreased our default rate; in fact we have not had any patients default since we started your program several months ago. Which based on my past experience is a result of your matrix combined with your teams’ commitment to stay on top of every patient account to guarantee payments are collected. No matter how many hours or how hard my team tried to manage these accounts we just weren’t as specialized in this area as the HFD team is. These are incredible results and the best part is that while you do all the work, I just wait for the money to come in and apply the payments to the accounts.
You have made my job so much easier!!
Thank you,
Renee H., Director of Retail Accounting
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We use Healthcare Finance Direct (HFD) to
increase our profits. We use the HFD program as
a compliment to other patient finance companies,
HFD fills in all the gaps with terrific results.
Don L, Owner
Horizon Spine Care
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After completing the first three months of
the Bosley-sponsored installment payment plan,
administered by Healthcare Finance Direct, I
want to take time out to assess and comment on
our progress since implementing the program. We
are pleased that the program is achieving what
he had hoped for from the outset, and it is
contributing to an absolute lift in our business
volume. The HFD program, combined with a
primary financing lineup of competing
institutions in lead and back-up roles, enabled
us to increase our business volume in the first
three months of the program above monthly
averages for the previous six months.
We have appreciated the energy and
enthusiasm of your team – and how quickly and
efficiently you helped us design and implement
the program. Your engaging and interactive
training sessions for our counselors and
front-office team members ensured that the
program got off to a running start immediately
in the first month. And your further
refinements of the program and follow-up with
those who needed additional attention have
enhanced the efficiency and effectiveness of our
team members.
We want to thank you and your colleagues for
the diligence and professionalism that have
characterized your support of Bosley and our
needs during the implementation of the program.
We look forward to continuing contributions and
success.
Regards,
Paul Craig
Chief Financial Officer
Bosley, Inc.
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Since implementing HFD as a financing option
for our patients, we have definitely seen an
incremental lift in our business! In utilizing
HFD in our offices, we have been able to treat
patients we would otherwise have been unable to
because of their inability to obtain
financing. HFD has been an excellent complement
to our traditional financing with the product
and program simple to explain to our patients
and nearly effortless in managing.
Equally impressive has been the entire HFD
Team! From the program rollout to our offices,
to the day-to-day interactions - their
professionalism, attention to detail, superior
service and willingness to go above and beyond
in numerous areas has all been nothing short of
outstanding! These attributes have validated why
we chose HFD and why we look forward to a long
and successful partnership.
Thank-you HFD Team….we appreciate your
dedication and hard work in helping our business
and helping our patients!
Sincerely,
Steve Comito
Director
MHR, Inc.
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