COVID-19 Update: What We’re Doing and What You Need to Know
A message from the team at Healthcare Finance Direct. Like you, we are monitoring the news about COVD-19 with a heavy heart and taking the necessary steps to protect our staff in our California headquarters. We know many are concerned and looking for help to get through this difficult time. Our team is doing all we can to keep our call centers staffed so they can serve our patients and providers.
We strongly encourage you to use our online portal for quick self-service. If you need to reach us by phone, know that we are experiencing higher than normal call volumes but we are here for you. Manage your account 24/7 virtually anywhere.
In your portal you can:
- Make a payment
- Update account information
- View your balance
For additional assistance, connect with our care team at (877)874-3877.
We will update this blog as the situation develops. Take care of yourself as well as your loved ones and stay safe.
Well wishes from California,
The HFD Team