Standard

A simple financing solution with “pay as we collect” pricing. Everything you need to start treating more patients. No setup or monthly fees.

Rates as low as 5% per payment successfully collected.

Enterprise

Custom payment programs are available for high-volume practices. In addition to our standard features, enterprise customers get:

  • Volume discounts
  • Dedicated support
  • Custom reports and analyses
Financial reconciliation and reporting
  • Real-time reporting
  • Custom reports
  • AWS integration
  • Daily FTP transfers
Robust developer platform for easy integration
  • API library
  • Staging/testing environment
  • Dedicated developer support
Personalized support
  • Dedicated customer success team
  • Guided onboarding
  • Tactical planning
  • Team trainings

What’s included?

HFD offers a combination of advanced software, unparalleled service, and dedicated support to all customers.

Finance tools for patients

Patients can view payment history, make payments, set up auto-draft, edit their info, and manage notifications through a branded customer portal.

No-worries compliance

Pre-built contracts are broken down by state and country to ensure compliance. HFD also manages compliance for interest rate maximums and fees.

Visibility for providers

Easily create new payment plans, access and track patient information, and generate raw reports using our software.

Built-in security

Rest easy. HFD offers secure payment info collection, HIPAA and PCI compliance, and advanced data security and encryption.

Help when you need it

The HFD support team is available by phone, email, and chat. We also offer a robust self-service help center.

More details

Successful payment fee

The fee that HFD charges when they collect a payment from the patient. This can be from auto-debit or manual payment. You have the option to add interest to your payment plans. Who keeps the interest? You do — you’re the boss! Choose your own interest rate and cover our fees!

As low as
5%
Payment processing fee

Just like every other merchant processor, this is what HFD charges when a patient makes a payment with a card. There are no setup or monthly fees.

Variable up to
2.5%
Credit pull fee (optional)

Charged when we perform a soft credit pull on the patient during the application process.

$7
Collections transfer fee (optional)

If you wish to have accounts we couldn’t collect on sent to a collection agency, you will incur this fee per account transferred. We’re good at what we do — this doesn’t happen often.

$7

Discover how much you could earn